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Pacific Valve High Point Protection Plan
True USA Based Retailer
| Sales & Customer Service 1 - 888 - 329 -1337 |
Pacific Valve
Bringing Value to the Audiophile Since 2003
The Pacific Valve & Electric Company is a USA
Illinois based corporation, founded in 2003.
Your item is shipped from our warehouse near
Chicago, Illinois and it is serviced in the same
location.
Illinois based corporation, founded in 2003.
Your item is shipped from our warehouse near
Chicago, Illinois and it is serviced in the same
location.
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Here to serve you....
Items purchased through our web site are
protected for their entire life cycle where we offer
Chicago-based repair work for all our items. We
never send you item out of the country for repair.
We are here to answer any question about a
purchased item and we promise to answer
questions within 24 hours.
protected for their entire life cycle where we offer
Chicago-based repair work for all our items. We
never send you item out of the country for repair.
We are here to answer any question about a
purchased item and we promise to answer
questions within 24 hours.
We buy the best.....
We have employees in China who interact with
manufacturers to ensure high quality stock. We
contract with manufacturers to ensure proper
voltage as well as changing some internal parts
on items that we think will improve sound and
build quality. You will not find this build quality on
auction sites nor will you find our products, even
though they may look the same, on auction sites
out of China or Hong Kong.
manufacturers to ensure high quality stock. We
contract with manufacturers to ensure proper
voltage as well as changing some internal parts
on items that we think will improve sound and
build quality. You will not find this build quality on
auction sites nor will you find our products, even
though they may look the same, on auction sites
out of China or Hong Kong.
We test before we ship....
All items go through our High Point Test Plan. We
assemble your unit and bias tubes where
necessary, perform a visual inspection and a
listening test. We then re-pack the item very
carefully, being sure you know which tubes go
into the right socket. Once we pack the item, we
pack it again, in an outer box, to make sure
delicate electronics reach your door step no
matter how treacherous the route.
assemble your unit and bias tubes where
necessary, perform a visual inspection and a
listening test. We then re-pack the item very
carefully, being sure you know which tubes go
into the right socket. Once we pack the item, we
pack it again, in an outer box, to make sure
delicate electronics reach your door step no
matter how treacherous the route.
We guarantee no DOA
DOA (Dead On Arrival) shall not happen with us.
Therefore we will refund your return shipping
costs completely and issue you a brand new item
and ship your new item free of charge.
Therefore we will refund your return shipping
costs completely and issue you a brand new item
and ship your new item free of charge.
See for yourself....
We have many repeat customers. See their testimonials yourself as you browse our site. We have been in business for 5 years, we are well
funded and continue to grow and expand even in a tough economy.
funded and continue to grow and expand even in a tough economy.
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