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| Copyright 2009, The Pacific Valve & Electric Company |
Pacific Valve Warranty
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Pacific Valve
Bringing Value to the Audiophile Since 2003
To view a copy of our warranty, click here >>
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One Year Warranty
The Pacific Valve & Electric Company warrants its products (except Vacuum Tubes) to be free of defects for one year from the date of purchase.
During the one year period, Pacific Valve & Electric Company will pay all labor charges for the first 90 days. To return a defective products,
email us at warranty @pacificvalve.us We will email you a return maintenance authorization number, RMA number where you can send the
product back to us for repair. You must pay for shipping back and forth to Pacific Valve & Electric Company.
During the one year period, Pacific Valve & Electric Company will pay all labor charges for the first 90 days. To return a defective products,
email us at warranty @pacificvalve.us We will email you a return maintenance authorization number, RMA number where you can send the
product back to us for repair. You must pay for shipping back and forth to Pacific Valve & Electric Company.
30 Day Vacuum Tube Warranty
The Pacific Valve & Electric Company warrants its vacuum tubes to be free of defects for a period of 30 days from the date of purchase.. If you
suspect that your vacuum tubes are defective, you may return the tube to the Pacific Valve & Electric Company for a replacement. In the event
that you return a KT88, KT98 or an EL34 Vacuum tube, then all these types of tubes in the appliance must be returned for proper matching. To
return defective tubes email us at warranty@pacificvalve.us We will email you a return maintenance authorization number, RMA number
where you can send the tubes(s) back to us for replacement. You must pay for shipping back to Pacific Valve & Electric Company. To access the
form, click on the button above.
suspect that your vacuum tubes are defective, you may return the tube to the Pacific Valve & Electric Company for a replacement. In the event
that you return a KT88, KT98 or an EL34 Vacuum tube, then all these types of tubes in the appliance must be returned for proper matching. To
return defective tubes email us at warranty@pacificvalve.us We will email you a return maintenance authorization number, RMA number
where you can send the tubes(s) back to us for replacement. You must pay for shipping back to Pacific Valve & Electric Company. To access the
form, click on the button above.
Warranty Repair Shipping Charges
Buyer pays for round trip shipping (from buyer to Pacific Valve and from Pacific Valve to buyer) Pacific Valve reserves the right to hold the goods
returned for warranty until buyer releases funds for shipping.
returned for warranty until buyer releases funds for shipping.
Warranty Repair Time Frames
Pacific Valve will notify you of the estimated time for repair. On some rare occasion parts need to imported from overseas. Pacific Valve will make
every possible effort to ensure your unit is repaired to your satisfaction.
every possible effort to ensure your unit is repaired to your satisfaction.
Where to Return Your Item
Return your item to our Batavia, IL address. Print out the email with your RMA# and place it in the package.
The Pacific Valve & Electric Company
1921 Wilson Street
Suite A # 111
Batavia, IL 60510
The Pacific Valve & Electric Company
1921 Wilson Street
Suite A # 111
Batavia, IL 60510
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